Contact and Phone Numbers
MV Paratransit Service Reservations (352) 375-2784
RTS ADA Coordinator (352) 393-7826
Center for Independent Living (352) 378-7474
Rosa Parks RTS Downtown Station: Corner of Southeast 1st Street and Southeast 1st Avenue (352) 334-2600
The Division of Blind Services (352) 955-2075
Florida Relay Center (800) 955-8771
Comments, compliments or suggestions (352) 334-2600
Or if you want to use our RTS Comment Page
ADA ACCESSIBLE SERVICE INFO
Consecutive trips must be scheduled a minimum of 60 minutes apart.
ADA HANDBOOK
RTS has prepared a handbook for riders using or interested in its ADA service. The handbook may be downloaded using the links below. You will need Adobe Acrobat Reader to view and print these documents.
Download related documents
ADA Service Guide – Updated 05/16/2024
MV Rider’s Guide, Audio Version (mp3)
RTS Rider’s Guide, Audio Version (mp3)
For ADA eligibility information, please refer to the ADA Paratransit Eligibility Manual at ADA Paratransit Eligibility Manual
Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 352-334-2600 to speak to a Customer service or the ADA transit coordinator at 352-393-7826 or email the ADA Transit Coordinator at crawfordma1@cityofgainesville.org. RTS will provide the requested alternative format.